Westside Dermatology

Oh I've tried to love this practice since I moved to west Seattle in 1991 but it keeps breaking my heart. It's been several years since my last bad experience so I thought I'd give them another try and got in the months long queue for an annual exam. I showed up for an annual exam and was told the provider had left the practice. I'm completely capable of missing the cancellation call they said they left but I definitely didn't imagine the confirmation email I received three days ago. The staff stared at me like it was my fault. I'm back to driving to first hill 🙄

I have been seeing Dr Arntzen since she opened the practice. She makes you feel like a friend. She listens to my issues and works with me to solve them. I enjoy our yearly visits.

I made am appointment and waited 2 months to be seen for a pea sized cyst growing on my face. The dr looked at it and immediately said she couldnt remove it, that I needed surgery and stitches. I wasnt treated, she gave me a business card and then they billed me $160. A few weeks later, the cyst grew and I removed it myself. No surgery needed, definitely no stitches, and it hasnt returned. I still cant believe I was billed $160 to be handed a business card I could have just googled. The doctor said she would never treat on the first visit i.e. turn a one time visit into multiple visits so they can get as much money out of you and insurance. I have been to three other dermatologists offices; this was my fourth and the only experience I've had where minor removals weren't possible. I dont recommend them and I'm almost positive they are in the practice of overbilling insurance considering the massive bill I was given to be handed a business card. I asked for a receipt of services and was never given it, just another bill saying I owe them money, no billing codes, no receipt of services.

I have a once-yearly visit for a full body cancer scan, and I feel Dr. Markus really takes his time explaining what he finds and what I should watch out for, as well as proactive things I need to do moving forward. It's an invaluable peace of mind regular visit.

Absolutely ridiculous. Scheduled an appointment more than 3 months ahead, only for me to show up and discover the appointment had been cancelled without any notification. Rescheduling it is another 4(!) months wait, no accomodation despite them cancelling on you. My wife has been there once as well and was very disappointed at her doctor session anyway (R. Markus), so I guess I won't bother and seek elsewhere.