Veritas Backstage Beauty & Plastic Surgery

I have been coming to Veritas Backstage for almost ten years. I want to be honest about what keeps me here, because it is not what I expected when I first walked in. I came in expecting to be sold something. I left with a plan that actually made sense for me. What has stayed true across a decade is this: the care has followed me, not the other way around. What I was doing in my early forties is not what I do now. That is not because I kept upgrading or adding — it is because someone here actually pays attention to where I am, not where a treatment menu thinks I should be. My hormonal changes, the way my skin has shifted, the things that stopped working as well — they factor all of that in. It feels like being assessed, not processed. I am in my fifties now. The conversation I have in that room is different than the one I had at 42. More considered. More comprehensive. I appreciate that it was never about what looked good on paper. It was about what made sense for my skin, at this stage, with this biology. That is not common. It is why I am still here.

Unfortunately the last time I will not being going back to this salon. I have been getting treatments here regularly for over six months as I have been dealing with some acne. The morning after my last facial (which was supposedly very minimal and mild) I woke up with my eyes swollen shut. I went to urgent care where they told me I got contact dermatitis, as a reaction from something used during the treatment. They gave me a steroid shot and prescribed me a weeks worth of prednisone. They have since not given me a refund for this experience. I am really disappointed as I have gone though quite the journey with my skin over the last year, and always looked at the team at Veritas for guidance. They signed me up for all these treatments and sold me products, that now looking back, I can't really tell if they helped or hurt. I went in with some mild acne, and throughout the treatments, it got significantly worse. I was told that the treatments were helping getting everything out, but now think they just irritated my skin. One time, one of the aestheticians told me I should do a few rounds of IPL lasers to help with the dark spots. We agreed to do 3 sessions. She explained to me if I signed up for the membership which was $169/month, it would be cheaper. I agreed to do the membership package for those treatments. Yet at the time of each of those treatments, I still had to pay more out of pocket. I was also not made aware that signing up for that membership, I was committing to a year. When I called to cancel the membership, they told me I was not able to do so, and that actually the membership for the IPLs would be $199/month moving forward. I would have never agreed to the membership if I knew I was committing to spending $199/month for a year. I still went for another treatment after this, thinking that I was stuck in this membership. But that is when I woke up the next day with my eyes swollen shut and had to rush to urgent care. They have since agreed to cancel my membership, as I do not feel comfortable getting treatments here anymore. But they still do not want to give me a refund on that last treatment that resulted in a medical emergency. I really hate to leave a bad review, but looking back at my experience here over the last 9 months, I feel I have spent way too much money and my skin has only gotten worse.

When I say I trust Devon with my entire life I mean that. I’ve trusted my face to her for many years and she has never let me down. As long as I have the choice, I will never be seeing anybody else.

I’ve been getting laser tattoo removal, facials and other treatments at Veritas Backstage and the experience has been excellent. Rachel and the team are knowledgeable, professional, and experienced. They take time to explain the process, set realistic expectations, and ensure you’re comfortable every step of the way. I always have great results and trust I’m in expert hands. Their commitment to quality and care really sets them apart.

Rachel is my go-to skin expert! I’ve been seeing her for over 7 years now, and she always knows exactly what my skin needs. My skin has improved so much since I started going to her. She really listens to your concerns and asks a lot of questions to make sure we’re both on the same page. Rachel is amazing and if anyone is looking for a new skin expert - shes your girl. Rachel is my skin guru! I’ve been seeing her for over 7 years now, and she always knows exactly what my skin needs. My skin has improved so much since I started going to her. She really listens to your concerns and asks a lot of questions to make sure we’re both on the same page. Rachel is amazing, and if anyone is looking for a new skin expert - she’s your girl!