LaserAway Phoenix

Great experience at LaserAway! The Staff was super friendly and made everything feel easy and comfortable. Special shoutout to Michelle she’s amazing!— she took time to explain interesting procedures for my face and helped me find some really good deals. Overall, great service and vibes. Would definitely recommend!

I had an amazing experience with my hair removal technician Gabby.She’s not only a highly skilled nurse, but also incredibly gentle, thorough, and professional. From the moment I walked in, she made me feel completely comfortable and in good hands. The treatment was quick and surprisingly painless thanks to her technique. I would highly recommend her to anyone looking for laser hair removal especially if you are new to this treatment and nervous

LaserAway Phoenix is the best location!!! I love Michelle because she really cares about her patients and recommends the best services. She has helped me become more confident in my own skin. The nurse Amber Is great also and I recommend her for all your injectable needs such as Botox and fillers. Definitely recommend this LaserAway for all of your needs! ❤️

I had a radio frequency microneedling session with Amber yesterday, and I just have to share how incredible she was throughout the entire experience. She was unbelievably caring, patient, and supportive with me from start to finish. Even when I was having a hard time, she stayed calm, compassionate, and reassuring, and helped me get through it at my own pace. Amber’s kindness and professionalism really stood out. She made me feel safe, heard, and genuinely cared for — and that meant everything. I’m so grateful for the way she handled the appointment and for the comfort she provided the whole time. If you’re looking for someone who truly goes above and beyond for her clients, Amber is the one.

LaserAway Arcadia taught me something I wish I had learned sooner. A clinic can look sleek, sound confident, and still offer shockingly little beneath the surface. Clear & Brilliant: My experience began with six Clear & Brilliant sessions. During the initial video consult, I was given bold, unwavering promises about reducing a raised scar on my face. The certainty was impressive, almost theatrical. Six sessions and $1,800 later, the scar looks more noticeable than before. When I brought this up, the story shifted instantly. Suddenly, Michdlle told mr something completely different, as if the original promises had never been spoken. A dermatologist later confirmed what LaserAway never mentioned: some chains simply don’t have the equipment to treat certain scars, but they’ll still sell you the package anyway. That realization was the first crack in the façade. Filler: Then came the filler. I received cheek filler in October 2025. A few months later, I developed a soft, fluid‑like pocket in the exact area where the filler was injected. When I called, I wasn’t met with concern. I was met with contradiction, deflection, and a tone that suggested my questions were an inconvenience. At my follow‑up appointment, the clinical trainer took photos and briefly “consulted her team.” Within minutes, she returned with a conclusion that felt pre‑written long before I walked in: not filler‑related. No explanation. No curiosity. No genuine attempt to understand what was happening. Just a quick dismissal and a recommendation to see my primary care provider. The entire interaction felt like watching a performance where the lines were memorized, the expressions rehearsed, and the outcome predetermined. It was impossible to ignore the disconnect between the polished image they project and the lack of accountability behind it. I explained that I had never experienced anything like this before and that the swelling appeared exactly where the filler was placed. My concerns were brushed aside with the kind of practiced detachment that only comes from repeating the same script to too many dissatisfied customers. LaserAway Arcadia offered me contradictions, dismissals, and a complete absence of responsibility. I walked in expecting expertise. I walked out realizing I had been treated like a transaction, not a patient. If you’re considering this location, let my experience be the warning I never received. Some places shine brightly on the surface, but the moment you need honesty or support, the lights go out. Stay away!